Troubleshooting

This page helps users handle common issues when using GeoStamp.

Cannot Login

  • Make sure the internet connection is active.
  • Make sure the Google account can be used on the device.
  • Reopen the app and try logging in again.

Coordinates Take Too Long

  • Make sure GPS is enabled.
  • Move to a more open area if possible.
  • Wait a moment, especially when the signal is weak or GPS was just enabled.

Data Is Not Synced Yet

  • Check the internet connection.
  • Open History or Settings and tap Sync now.
  • If it fails, retry when the connection is more stable.

Notifications Do Not Appear

  • Make sure notification permission is enabled in Android.
  • Check the work schedule and reminder time.
  • In Expo Go, automatic notifications may be disabled.
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