Account and Data Deletion

This page explains the official way for GeoStamp users to request deletion of their account and related data stored by the GeoStamp service.

How to Request Account Deletion

1. Contact Kolibri Indonesia through WhatsApp.
2. Send a message to the available WhatsApp number using this format:

Request deletion through WhatsApp

If the link cannot be used, send a text message to +62 822-9764-4451.

Request Verification

We may request additional verification to make sure the request comes from the legitimate account owner. After identity is verified, the request will be processed no later than 30 days.

Data That Will Be Deleted

After the request is approved, we will delete the following data from the GeoStamp system as long as the data is stored on the GeoStamp server:

• GeoStamp account profile, including name, email address, and user ID.
• Login sessions and authentication tokens related to the account.
• Attendance data, including photos, record time, GPS coordinates, location information, and synchronization status.
• Saved location data, including documentation photos, record time, GPS coordinates, and location information.
• Work schedule data and reminder settings related to the account.
• Other synchronization data still directly related to the GeoStamp account.

Before Requesting Deletion

Make sure important data has been exported or backed up first. Account deletion may remove attendance history, location history, photos, and work schedules related to the account.

Data That May Be Kept Temporarily

• Technical backup copies may remain for up to 90 days before being removed through the regular backup cycle.
• Minimum security logs or audit records may be kept for up to 90 days to prevent abuse, resolve disputes, and protect service security.
• Certain data may be retained longer when required by law. Such data is limited to fulfilling that legal obligation.
• Data previously shared by the user to other services, such as WhatsApp, email, cloud storage, or messaging apps, cannot be deleted by GeoStamp.

Data on the Device

After the deletion request is completed, users can remove local data by clearing GeoStamp app data through Android settings or uninstalling the app. Make sure any data that is still needed has been backed up first.

Developer Contact

App: GeoStamp
Developer: Kolibri Indonesia
WhatsApp: +62 822-9764-4451 (text message)
Website: https://kolibriindonesia.com/